Announcement
⭐️ FREE Standard shipping to the United States for orders over $35 USD.
⭐️ We offer several shipping options and upgrades during the checkout process, so please choose the level of shipping that best accommodates your needs.
Current shipping carrier: USPS
DOMESTIC (USA)
• USPS Ground Advantage + Tracking + Insurance (for orders up to $100)
• USPS Priority + Tracking + Insurance (for orders over $100)
INTERNATIONAL
• USPS First Class International + Tracking
• USPS First Class International + Tracking
ORDER PROCESSING TIME:
Orders are shipping out 4-6 weeks from the purchase date and are done in the order they are received. Due to the volume of orders, our lead time is crucial to our well being and our ability to continue providing a high quality, handmade tags that our clients have trusted for years. Please refer to your order confirmation for a ship date. If you have questions please send us a message.
Please read the full listing descriptions. If you still have questions, please contact us before purchasing.
By placing an order, you affirm that you’ve read the full shop announcement, FAQs, and shop policy, which all contain information about the current lead time, shipping, and other facts you may find useful.
Because the tags are handmade to order and are hand stamped, we are not able to provide digital proofs. The listing photos provide the example for you.
• SHIPPING •
Once your order is complete, you’ll receive an email notification from Etsy with tracking information when the shipping label is printed. After you receive your notification it may take 1-2 business days for USPS tracking details to show.
If you have questions about your package after it has shipped, please check your tracking info. The USPS provides an option for you to sign up for tracking updates.
Please use this link to enter your tracking number and sign up for updates: https://www.usps.com/manage/
Please use this link to report a missing package: https://www.usps.com/help/missing-mail.htm
Metal Hounds is not responsible for replacing or refunding orders of delayed, lost, or stolen packages unless shipping insurance has been purchased.
• ABOUT OUR TAGS •
All of my work is hand stamped, original, copyrighted, and available exclusively through Metal Hounds. To ensure quality craftsmanship, each piece is an original Metal Hounds design and handcrafted one at a time, by one artist.
The item shown in the listing is an example of what yours will look like. Each letter, number, and design element, is hand stamped one at a time. The stamps are a set size, so the overall scale of the design will vary depending on the size and shape of the tag you choose. The beauty of these tags lies in their slight variations, and because they’re handmade, no two will ever be the same. While we do have a special series of hand polishing techniques that result in smooth edges and a rustic finish, the metal itself may have small imperfections. This lends to its unique, handmade nature, and ensures that it is truly one of a kind.
• ORDERING TIPS •
Please be sure to add the correct information in the personalization box. We will contact you if there are any issues, so please make sure you’re receiving Etsy messages and respond.
It is extremely important that you provide the correct address when you place your order. Sending a message with the correct address after you place your order, doesn’t always ensure the correct delivery. We do our best but having the correct address to begin with makes it easier to avoid errors. If your package isn’t delivered to you because the address you provided is incorrect, and it is sent back to us, you will need to give us the correct information and pay for shipping again.
💥 All designs, photos, text, etc., are copyrighted, and are the intellectual property of Metal Hounds. Any use of this property without permission is considered copyright infringement and will be handled accordingly.
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Reviews
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Sabrina on Mar 24, 2024
5 out of 5 starsLoveeee this item! It’s perfect for my poodle pup! It did take a WHILE (about a month and half) to get here but it was so worth it!
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Maddison on Mar 16, 2024
5 out of 5 starsThe tag feels very sturdy and is great quality! Exactly what I wanted. The seller was very communicative and helpful. Highly recommend buying from this shop in the future :)
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Tehryn on Mar 28, 2024
5 out of 5 starsExactly as pictured! Easy to read front and back text. It's also light for being what it is, which is a bonus with my toy breed! Irrelevant, but it makes a cute sound when it clinks against his other tags and I absolutely love that.
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About MetalHounds
Metal Hounds Hand Stamped Pet Tags
Shop members
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Karen
Owner, Designer, Maker
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Tina
Assistant
Production partners
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Nite-Ize™️
Boulder, CO
The Boulder, Colorado company, started in 1989, started with one innovative product and has recently introduced a line of pet-specific products.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Which size is best for my pet?
• 3/4” - Metal Hounds Minis - cats and small dogs
• 1” - cats and small to medium dogs
• 1 1/8” - small to medium dogs
• 1 1/4” - medium to large dogs
• 1 1/2” - large to extra large dogs
Squares, hexagons, and diamonds, are measured side to side, not point to point.
Will my phone number go on the back of the tag?
Yes, the phone number(s) go on the back of the tag.
Care & Cleaning Instructions
The tags are metal so they will tarnish and gain a natural patina and aged look. As with anything your dog wears, their tags require some maintenance. You can keep them looking new with some simple steps.
1. Mild soap and water along with fine steel wool and/or a polishing pad can be used to clean the natural patina off your tag. Avoid using harsh cleaners or chemicals on your tag.
2. If the letters or numbers lose their dark coloring and are not as easy to see, you can color in the letters and numbers with a black Sharpie marker. Once you've done that, use fine steel wool and/or polishing pad to clean off any excess Sharpie marks and polish the tag.
We send Care Instruction cards along with every order.
My tag arrived but it has an error or isn't what I ordered?
Please contact us immediately. We will answer within 24 hours and offer a solution.
Why will it take 4-6 weeks for my order to be shipped?
There is a consistent flow of orders and the tags are made one at a time to ensure attention to detail. The tags are hand stamped and each number, letter, and design element is stamped individually. They all go through a series of uniquely developed hand polishing techniques to achieve the intended appearance.
My package is delayed or lost, what should I do?
Orders take 4-6 weeks to ship and are done in the order they are received. You will receive an email notification with tracking details when it ships. After you receive your notification it may take 2-3 days for the USPS tracking details to show. If you do not see any tracking details 7 days after you’ve received your notification, please let us know.
If you have questions about your package after it has shipped, please check your tracking info. The USPS provides an option for you to sign up for tracking updates. Please use this link to report a missing package. https://www.usps.com/help/missing-mail.htm
We are not responsible for replacing or refunding orders of delayed, lost, or stolen packages, unless shipping insurance is purchased.
Will my tag come with a ring to attach it to my dog’s collar?
Each tag includes a high quality complementary split ring. A stainless steel split ring will be included with silver, copper, and bronze tags. A brass split ring will be included with brass tags. The use of split rings for your pet’s tag is optional. We do offer attachment upgrades for purchase including s-hooks and Nite-Ize®️Tag Locks.
The split rings are strong and may need to be attached with pliers. A piece of tape can be applied to the tag, above the hole, to prevent scratches when attaching the split ring. Painter’s tape or medical tape works best.
Order Changes
Changes made after you place your order will be noted on your order but will not be guaranteed. The best way to avoid errors would be to place a new order with the correct info. Once you’ve done this you can contact us to cancel the previous order and update your ship date.
Metals
All the metals we use are high quality and 14g thickness. We offer bronze, brass, silver, and copper. These metals will not rust, but will gain a natural patina. They can cause discoloration on animals with white or light colored fur. This can also occur if the tag becomes wet from swimming, water dishes, slobber, or oil from their skin. Try to keep the tag dry, or remove the tag during time in the water. If your pet wears the tag in the water, you could also remove it while their fur dries. This will help prevent discoloration, but may not stop it completely. Following the care instructions provided with each order will help keep the tag clean. The only metal that won’t cause discoloration is stainless steel, which we do not carry.
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